Privacy Policy
At Lizaro Casino, we value the trust our players place in us. Protecting your personal data is a core part of how we operate, and we are committed to handling your information securely, responsibly, and with care. This Privacy Policy explains how we collect, use, store, and protect your data so you can understand how your information is managed while using our services.
We encourage you to read this policy carefully so you can make informed decisions about your use of Lizaro Casino.
Data Processing
This Privacy Policy explains how we process players’ personal data in line with applicable gambling regulations. Processing this information is necessary to provide access to our games, website features, and related services.
Lizaro Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.
By using our services, you agree to this Privacy Policy. We may update it from time to time, so we recommend reviewing it regularly. Continued use of Lizaro Casino after any updates means you accept those changes.
Collection of Information
We collect different types of personal information through our website and services, including:
- Names, contact details, and other information provided during registration
- Identification documents and compliance records submitted for verification
- Records of communication through email, live chat, or other support channels
- Transaction details, including deposits, withdrawals, and betting activity
- Technical and usage data related to your interaction with the website
Usage of Information
The information we collect may be used for several important purposes, including:
- Managing your account and processing transactions
- Providing access to games and requested services
- Carrying out identity, security, and compliance checks
- Sending promotional offers, where you have given consent
- Meeting legal and regulatory obligations, including anti-money laundering requirements
- Detecting, preventing, and investigating fraud or unlawful activity
- Analysing service performance and improving the user experience
Marketing Communications
If you give your consent, Lizaro Casino may use your personal data to send you promotional messages about products, bonuses, and services. You can opt out of marketing communications at any time through your account settings or by contacting customer support.
Disclosure of Information
We do not sell or rent your personal data. In certain cases, your information may be shared where necessary, including:
- Within our group of companies, to support service delivery
- With trusted business partners, where needed for operational or regulatory purposes
- With third-party service providers, such as payment processors, identity verification partners, and technical support providers
Any such sharing is carried out under strict confidentiality and security arrangements.
Data Security and Retention
Lizaro Casino uses appropriate security measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration. We retain your data only for as long as required to meet legal, regulatory, and operational obligations.
In some cases, this may include retaining certain records for a minimum of five years after account closure, in line with anti-money laundering requirements.
Cookies and Tracking
Lizaro Casino uses cookies and similar tracking technologies to improve website functionality, analyse site performance, and support relevant marketing activity. These technologies help us understand how users interact with the website and allow us to improve the overall service.
You can control cookie settings through your browser. Please note that disabling certain cookies may affect how the website functions.
Your Rights and Contact Information
You may have the right to:
- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data, where legally applicable
- Object to the use of your information for direct marketing purposes
If you have any questions, concerns, or requests regarding your personal data, you can contact our Data Protection Officer by email. Where applicable under GDPR, you also have the right to lodge a complaint with the relevant supervisory authority.